At ChinesePeptides.us (Chinese Peptide Company — CPC), we understand that reliable, discreet, and timely delivery is just as important as product quality. This Shipping Policy covers everything you need to know about how we process, package, and ship your research peptide orders to customers across the United States and internationally.
1. Order Processing Time
All orders are reviewed and prepared for dispatch within 1–3 business days of payment confirmation. Orders placed on weekends or US public holidays will begin processing on the next available business day.
You will receive an order confirmation email immediately after purchase and a separate shipping notification with tracking details once your order has been dispatched.
2. Domestic Shipping — United States
We ship to all 50 US states. Standard shipping options available at checkout:
| Shipping Method | Estimated Delivery | Notes |
|---|---|---|
| Standard Shipping | 5–10 business days | Available on all orders |
| Expedited Shipping | 3–5 business days | Available at checkout |
| Express Shipping | 1–3 business days | Available for urgent orders |
Shipping rates are calculated at checkout based on order weight, destination, and selected method. Free standard shipping may be available on qualifying orders — check the current promotion banner on our homepage.
3. International Shipping
CPC ships research peptides internationally to select countries. International orders are dispatched via tracked courier services.
- Estimated international delivery: 7–21 business days, depending on destination and customs processing
- International customers are responsible for any applicable customs duties, import taxes, or regulatory fees upon delivery
- ChinesePeptides.us is not liable for delays caused by customs inspection or local regulatory processing
If you are unsure whether we ship to your country, contact us at sales@chinesepeptides.us before placing your order.
4. Packaging & Discretion
All orders from ChinesePeptides.us are shipped in plain, unmarked packaging with no external branding, product names, or content descriptions visible on the outside of the parcel. This is standard practice for all research peptide shipments and is done to protect your privacy and ensure safe transit.
Inner packaging is designed to maintain compound integrity during transit, including temperature-sensitive handling where required.
5. Order Tracking
Once your order has been shipped, a tracking number will be sent to the email address provided at checkout. You can use this number to monitor your shipment in real time through the courier’s website.
If you have not received tracking information within 3 business days of your order confirmation, please contact us at sales@chinesepeptides.us.
6. Shipping Delays
While we work with trusted courier partners to ensure prompt delivery, certain factors outside our control may cause delays, including:
- Carrier volume surges or weather events
- US federal holidays
- International customs holds or inspections
- Incorrect or incomplete shipping address provided at checkout
ChinesePeptides.us is not responsible for delays caused by these external factors. However, we will always do our best to assist in resolving any shipping issues on your behalf.
7. Lost or Undelivered Packages
If your tracking shows a package as delivered but you have not received it, please:
- Check with neighbors or building management for misdelivered parcels
- Allow 1–2 additional business days, as carriers sometimes mark packages delivered prematurely
- Contact us at sales@chinesepeptides.us if the issue persists
For packages confirmed lost by the carrier, we will work with you to arrange a replacement or resolution on a case-by-case basis.
8. Incorrect Shipping Address
Please double-check your shipping address before completing checkout. ChinesePeptides.us is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error immediately after placing your order, contact us as soon as possible — we may be able to update the address before dispatch.
9. Refused or Returned Shipments
If a shipment is refused at delivery or returned to us due to an undeliverable address, the customer will be responsible for any additional re-shipping costs. Refunds for refused shipments are handled in accordance with our Refund & Returns Policy.
10. Research Use Disclaimer
All peptides sold by ChinesePeptides.us are intended strictly for research and laboratory purposes only. They are not for human consumption, clinical use, or veterinary use. By placing an order, you confirm that you are a qualified researcher or industry professional purchasing compounds for lawful research purposes.
Contact Us
For any shipping inquiries, tracking issues, or order support: